Frequently Asked Questions

No more manual sorting or data entry. Centralize your invoices, receipts, and transactions. Spend less time on admin and more on scaling your business. Automated categorization. Affordable pricing.

Yes, Kulud can identify emails containing receipts, attached receipts, or links to receipts and extract the information, saving you hours of manual searching.

Absolutely! Kulud can retroactively analyze your entire email history to identify and extract receipt information.

Kulud extracts crucial receipt details such as purchase amounts, categories, dispute deadlines, and more.

Yes, you can easily export reports in PDF format with Kulud, simplifying your accounting and financial tracking processes.

Kulud is designed to benefit a wide range of users, including individuals filing tax returns, freelancers, small business owners, and accountants.

Yes, Kulud has successfully completed a Cloud Application Security Assessment (CASA) and has been validated by the App Defense Alliance (ADA). This assessment includes a review of application conformance with CASA recognized security frameworks, verification of automated security test (AST) application scan results, and conformation to non-functional CASA requirements. This means that Kulud.ai meets the CASA TIER 2 requirements, ensuring a high level of security for our users. You can learn more about CASA and its industry-recognized security standards on the CASA developer site.

Yes, Kulud allows you to instantly generate a spreadsheet with all your necessary financial information, helping businesses avoid missed tax filing deadlines and ensuring individuals don't overlook valuable deductions.

The system reads only incoming (inbox) emails related to financial documents (receipts, invoices, bills).

The system reads only incoming emails related to financial documents (receipts, invoices, bills). Algorithms analyze the subject lines, email text, and attachments. Keywords like 'invoice,' 'bill,' or 'payment' are essential indicators.

The system analyzes text content and attachment metadata. PDFs are not mandatory but significantly improve identification accuracy.

Encryption and strict access policies protect sensitive documents. Access to non-financial emails are excluded.

Currently, we are using Gmail as our primary email service. However, we plan to support additional email providers in the future to accommodate broader requirements.

There is no such option. However, we are considering to add such option.

Yes, your data is encrypted during transmission using HTTPS protocols to ensure secure communication. However, data at rest is not encrypted but remains protected through stringent security measures.

Our servers are hosted on trusted cloud providers, including Amazon AWS and Google Cloud. Please

We have robust measures in place, including comprehensive logging and continuous monitoring of systems to detect and respond to potential threats. Additionally, we conduct thorough manual reviews to ensure the security and integrity of our infrastructure.

Annualy.

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Access is limited to specific employees with security clearance.

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

Yes, organization, email, bank, and participant data are stored. However, they are retained only until the client chooses to delete their account.

We retain your data until you choose to delete your account.

In the event that Kulud.ai ceases operations, all data will be securely deleted. However, we will notify our clients in advance, providing them with the opportunity to download any required data.

If you make this request, we will delete the personal information we hold about you as of the date of your request from our records and direct any service providers to do the same. In some cases, deletion may be accomplished through de-identification of the information. If you choose to delete your personal information, you may not be able to use certain functions that require your personal information to operate.

Upon your request, we will provide you with a copy of all the data we store about you.

Through OAuth for Gmail.

Yes, we can enable two-factor authentication for your account if needed.

There are currently no limitations on the number of emails, banks, organizations, or participants you can connect or add.

Currently, there are no limitations on the number of documents or the data volume you can upload.

Currently, we only offer a web version.

Our Terms and Conditions govern all use of our Service and together with the Privacy Policy constitutes your agreement with us.

In the event of a service failure or error, we actively monitor the situation and continuously check logs to identify and resolve any issues as quickly as possible.

Please note that due to the nature of our business at Kulud, we do not provide refunds once our service has been used. Our technology involves the use of artificial intelligence and high-power computing resources, such as Graphics Processing Units (GPUs), which incur substantial costs during operation. Therefore, once a transaction has been processed, we are unable to offer refunds, as this would result in a financial loss for us. We encourage our customers to carefully consider their needs and requirements before availing our services. We appreciate your understanding in this matter.

By using the service, users agree to the Terms of Service and Privacy Policy, which outline data handling practices. If additional confidentiality agreements are in place, we will let you know.